Monday, October 15, 2007

A View from Two Sides

As a customer walking into a business with depressed, stressed, irritated, unyielding employees, I pause. If it happens to be a restaurant or any food service with irritated, angry employees, I walk out. If it happens to be a retail store with depressed, non-functioning salespeople, I walk out. I prefer to support a business who likes their customers enough to leave their personal problems at home.

When you are faced with this situation do you choose to open your wallet and support a business who obviously has some personal issues to deal with? I am told, and it is half believable, that consumers have all the power over the economy.

It is only half believable because I see how much power a business has over the economy as well. Yet, are consumers giving business that much power by opening their wallets when they shouldn't?

I'm sure you have heard how much power you have as an individual over money matters in America. Next time you need or want to buy something, consider who you're buying from and whether you really should be supporting them. In other words, appreciate the power those people in the ivory towers claim that you have. They may be right.

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